Contact us

The best way to reach us about new or existing orders is to email us.

 info@ladyblacktie.com

We endeavor to respond within 24 - 48 hours, excluding weekends and public holidays. We answer inquiries in the order in which they are received. We recommend you do not reach out multiple times as we respond in the order they are received and multiple emails will push you back to the bottom of the response list. We are here to help you with the dress of your dreams for your special occasion!

Our customer service team is located in Hudson, Massachusetts, USA.

If you are looking to visit our retail showroom, please see details here: 

Our retail showroom in Andover will be closed for in-person shopping through the month of August 2021. We are opening a new, much larger showroom in Hudson, MA.

Our ETA to re-open for in-person shopping is early September 2021.

Our online business will continue to operate as normal through the month of August. We can't wait to show you our new store once the final renovations are complete!